Mailbox and Telephone Answering

MAILBOX AND TELEPHONE ANSWERING SERVICES - Bastable Avenue, London, Barking, IG11

   GENERAL ENQUIRIES                                            CALL                                                                  Near Barking Station 

   asktina@virginmedia.com                   0871 221 5791                           Monday to Friday  9 am - 5 pm   

                                            Calls cost 10p per min, mobiles and other networks may vary                                                   
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Book online. Website prices are 10% less than our normal rates.

Mailbox and Telephone Answering Service Charges

                        

  • All services are paid for online. We do not accept cash or bank transfers.
  • Near Barking station. Bus EL1 and EL2 stops outside. Free car parking on street.
  • Visit us once only if you take Mailbox Email or TA service or both.
  • No need to phone us. All services are clearly outlined below.
  • You decide what you want and pay for it here and we carry out your services.

DEPOSIT -  £60 FOR ALL SERVICES - This deposit is refunded on giving us one month written notice to terminate the contract.

Deposit refunded by bank transfer when contract ends and will not be used to pay monthly rental of service. The deposit will not be refunded in cash. Please pay here online for your service and then email your passport and utility bill. Once your service has been accepted, you wil be required to visit us within one week with the original documents so we can verify you are the person on the photo of the passport. After this you can receive your post and telephone calls. Please do not email your ID documents or visit us till you have paid for your service here.

PAY £60 DEPOSIT. THEN GO BACK TO SHOPPING CART AND PAY FOR EACH SERVICE YOU REQUIRE. ONCE YOU HAVE COMPLETED THIS YOU CAN GO TO CHECKOUT.

MAILBOX - Receive letters at our office and you pick them up during our office hours. £15 per month.

MAILBOX EMAIL - Receive letters at our office and we email them to you instantly. £30 per month.

TA 50 - Your clients call landline no and we take 50 telephone messages. We relay message to you instantly by text message to your mobile or email. Your calls are answered by our personal secretary in her name for example: "Tina speaking, How can I help you?" Customers think Tina is your personal secretary and they ask if you are there or they ask if this your company and we state Yes this is but you are out and I will give the message to you. £50 per month.

TA 100 - Same as above but 100 telephone messages accepted. £100 per month.

TA UNLIMITED - Same as above but unlimited telephone messages accepted. £200 per month.

SysAid Help Desk Software   

 

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AFTER YOU HAVE PAID ONLINE WE REQUIRE THE FOLLOWING WITHIN 7 DAYS:

  • Email your (posted versions) Passport ID and One Utility Bill (Council Tax, Gas, Electricity, Bank statement).
  • Mailbox application form is emailed to you to fill in and sign.
  • Your service commences on the day you paid for your services.
  • Visit us after this so we can ID your 2 original Documents. We like to meet all our customers.

Do you need an office to receive your letters and telephone calls for your business for just £65 per month? We are virtual offices that manage your business for you. We work similar to a call centre where all your calls and letters are received by us. You can register your company as a business address here. Mail forwarding is done by email, not post. You get a professional image to your company at a vey low cost. We have been running this service for 22 years. Genuine new customers are welcome as well as our old ones who return from time to time due to their business. We will help you as best we can to make your business prosper by relaying all calls and letters to you immediately so you can deal with your customers straight away. Calls are transferred into text form to your mobile no so you can call back your customer when you are free to do so. Or we can email the messages to you immediately. State on the mailbox application form whether you prefer the telephone messages by text or email.

 

Tina Sawhney | Create Your Badge
  Sales Manager  

Personal or Business Customers - Do you want your letters delivered to our safe address? Or do you want us to forward your letters to you by email? Do you need your telephone calls answered on a landline number during office hours. We can email or text you your telephone messages.

     Home based office running since 1991.

See our other websites:

www.1stclassletting.co.uk
www.tinastarotcards.co.uk
www.tinaslondonguesthouse.co.uk 
www.tinasawhney.blogspot.com
http://tinasawhney.wordpress.com

 

 

Short video introducing Mailbox and Telephone Answering

Latest Video:   https://www.youtube.com/watch?v=Zri_IJ18m7Q

 

TERMS AND CONDITIONS

  • TA Service - You can re-direct your calls to us when you either can't, or do not want to take your own calls.
  • We answer your call as if your receptionist is answering the phone for your business.
  • We take a message which is immediately dipatched via email or sms to your mobile or landline.
  • We only charge when a message is sent to you. We don't charge for sales calls, hang ups or wrong numbers.
  • All paperwork can be done by email. Minimum hassle given to clients. Full address given to registered mailbox owners only.
  • FREE parking on the street. Bus stop outside for Bus EL1 or EL2.
  • Application Form must be filled, signed, dated by you. No-one else can pick up your mail for security purposes.
  • Easy payment via website using credit or debit card.
  • 2 forms of ID required by Email, Post or In Person within 7 days to validate service: 
  • (1) Passport or Photo Driving Licence (clear photos) and
  • (2) Utility bill with your address: Council Tax, Water Rates, Gas, Electricity, Bank Statement (posted versions).
  • Client must visit us within 1 week of taking service to ID the passport photo is same as the client.
  • If you forget to renew the service monthly you lose your Deposit. We allow you one week after expiry to renew it.
  • If you have not renewed it in that one week, we return all your letters to sender and close your account down.
  • For each Limited Company registered we need copy of your Certificate of Incorporation.
  • For each Non-Limited Company registered we require Company letterhead confirming trading address, details of sole trader /partners.
  • Deposits are refunded on giving one month written notice to terminate service.
  • Registered for Money Laundering Regulation (MLR) with HM Customs and Excise.
  • All information remains confidential except to Police, Trading Standards, HM Customs & Excise. 

 

  

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